CANCELLATION AND REFUND

Thank you for shopping with Glimmer rock accessories. We strive to provide high-quality jewelry and excellent customer service. If for any reason you are not completely satisfied with your purchase, please read our cancellation and refund policy below.

Cancellation Policy

We understand that sometimes things change. If you wish to cancel your order, please reach out to us as soon as possible.

  • Orders can be canceled within 24 hours of purchase.
  • After 24 hours, your order will be processed and shipped, and cancellations will not be accepted.

To cancel your order, please contact us at accessories@glimmerrock.in

. Please provide your order number and reason for cancellation, and we will assist you accordingly.

Refund Policy

We want you to love your jewelry, but if you are not completely satisfied with your purchase, we will gladly offer a refund under the following conditions:

  • Refunds are accepted only for items that are returned within 14 days of receipt.
  • Items must be in new, unused condition with original packaging and tags attached.

Refund Process:

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • If your return is approved, a credit will be applied to your original method of payment within 7-10 business days.

Return Shipping Costs

You will be responsible for the return shipping costs, except in cases of damaged or defective items. Please ensure that your returned items are properly packaged to prevent damage during shipping.

Exchanges

If you would like to exchange an item, please contact us within 14 days of purchase. We will provide instructions on how to exchange your item for a different size, color, or style, subject to availability.

Damaged or Defective Items

We inspect all items before shipping to ensure they are in perfect condition. If your item arrives damaged or defective, please contact us immediately at accessories@glimmerrock.in

and we will arrange for a replacement or refund.

Feel free to adjust any section to fit your specific needs or requirements. Let me know if you need further assistance with it!